Safety
WATERSPORTS SAFETY CODE:
Watersports are fun and challenging but involve inherent risks of injury or death. To increase your enjoyment of the sport and to reduce your risks, use common sense and follow these rules:
Before you start:
Familiarize yourself with all applicable federal, state and local laws, the risks inherent in the sport and the proper use of the equipment.
Know the waterways.
Always have a person other than the driver as an observer.
Skier/rider, observer and driver must agree on hand signals.
Never start out until skier/rider signals he/she is ready.
Carbon Monoxide (CO) poisoning from engine exhaust may cause injury or death. Do not sit on the boat transom or swim platform while the engine is running. These activities may lead to excessive CO exposure which may cause injury or death. If you can smell engine exhaust while in the boat, do not stay seated in that position for prolonged periods. Never “Platform Drag” by holding onto the swim platform or be dragged directly behind the boat. An improperly tuned engine will produce excessive exhaust. Have your engine checked and corrected by a mechanic. Changing boat speed or direction relative to the wind can reduce or increase boat exhaust from accumulating near the boat and rider. Consult your boat Owners Manual, or the United States Coast Guard’s website: www.uscgboating.org for more information on how to help protect others and yourself from the dangers of CO poisoning
Use caution and common sense.
Do not exceed the weight guidelines of your boat. Only use water ballast and people for additional weight. Do not allow passengers to hang outside the boat or sit on the gunwales outside the normal seating area of the boat. Uneven weight distribution or additional weight may affect the handling of the boat. Never allow water to overflow the gunwales of your boat.
THE WARNINGS AND PRACTICES SET FORTH ABOVE IN THE WATERSPORTS SAFETY CODE REPRESENT SOME COMMON RISKS ENCOUNTERED BY USERS. THE CODE DOES NOT PURPORT TO COVER ALL INSTANCES OF RISK OR DANGER. PLEASE USE COMMON SENSE AND GOOD JUDGMENT.
 
FAQ
Product Find:
 
 
New Stuff  
Towables  
 
Single Rider
 
Double Rider
 
Triple Rider
 
Multi Rider
 
Show All Styles
 
Lounge & Leisure  
 
Fishing & River Tubing
 
Lounges
 
Pool & Spa
 
Trampolines & Fun Stuff
 
Show All Styles
 
Waterpark  
 
Single Rider
 
Double Rider
 
Triple Rider
 
Show All Styles
 
Snow Sports  
 
Single Rider
 
Mutli Rider
 
Show All Styles
 
Accessories  
 
Apparel & Bags
 
Coolers
 
Life Vests & Safety
 
Pumps & Tow Ropes
 
Show All Styles
 
Special Offers  
Frequently Asked Questions
 
How do I properly inflate Sportsstuff products?
What can I use to inflate the products?
Can I inflate my product by mouth?
Do you need an adapter to inflate Sportsstuff products?
How often will I need to add air to my product?
Does Sportsstuff sell a pump to inflate their products?
Can a hairdryer be used to inflate my product?
How should the cover fit over Sportsstuff products?
What does it mean if the tube is popping out of the cover?
When do you inflate the safety chamber? What is the purpose of the safety chamber?
What is the Boston Valve?
What can I do if I loose my Boston valve?
What is the Multi-valve?
How do I tell if the Boston Valve is threaded properly?
How do I tell if my product is properly inflated?
Where is my nearest dealer?
What is the type of warranty that Sportsstuff offers?
How would I go about finding a leak in my product?
How do you recommend repairing a hole or puncture?
How do you recommend storing a product when it is not in use?
Are there any special measures that need to be taken to protect the tube or cover?
If I leave my product in the sun for a period of time can this damage my product?
Does Sportsstuff carry replacement parts? If so, how can I obtain them?
What can be done if I believe part of my product is missing or if I lose a part?
Why is it important that my product is properly inflated?
What are your policies regarding online purchases?
 
 
How do I properly inflate Sportsstuff products?
Take a look at our Towable Tube Inflation Guide HERE, or on the link at the top of every page.
Back to top
 
What can I use to inflate the products?
Sportsstuff recommends an array of pumps that can be used to inflate our line of products. You may use a watersport pump, compressor, shop vac, wet vac, vacuum with a 2-way switch, or a leaf blower. Sportsstuff does sell many pumps that may be used to inflate our products. Find out more about our pumps here. To order them you can buy online or contact us directly at 1-888-814-8833 between the hours of 8am-5pm CST.
Back to top
 
Can I inflate my product by mouth?
Sportsstuff does not recommend that any of their products be inflated by mouth. Please utilize an electric form of inflation or hand/foot pump for smaller inflatables.
Back to top
 
Do you need an adapter to inflate Sportsstuff products?
Most air pumps come with a variety of nozzles for different valves found on standard inflatable items. An adaptor is not needed for most standard valve types. Click here to find out more.
Back to top
 
How often will I need to add air to my product?
You may need to add air periodically to your Sportsstuff product. Products that have extended use over a period of time may require air more readily than those products that are used less frequently. Due to the expansion and contraction of the tubes in hot and cold environments the product can loose air over a period of days, therefore, it may be necessary to add air periodically to assure that the tubes will maintain their firmness. Always check the air level before use.
Back to top
 
Does Sportsstuff sell a pump to inflate their products?
Sportsstuff sells many pumps that customers may purchase for their use with our products. The Double Action Hand Pump can be used to inflate small accessory items. This lightweight plastic pump is designed to inflate/deflate products. This product easily doubles as a handy bilge. The 12 Volt Pump is recommended again for products with a very small surface area. This product has the ability to hook into a cigarette lighter in a car or boat. The 2.5 PSI Electric Pump is a low pressure high volume pump that is great for most sportsstuff products. The Supreme Pump is commercial grade and is recommended to inflate many of our larger products. It is 110V variable speed electric pump with 3.0PSI. These products also come with an array of nozzles to better suit a varying degree of product needs.
Back to top
 
Can a hairdryer be used to inflate my product?
Sportsstuff does not recommend using a hair dryer to inflate any of our products. Using a hair dryer can damage the valve beyond repair.
Back to top
 
How should the cover fit over Sportsstuff products?
The cover should fit taut over the tube or tubes. It should be wrinkle free and it should be difficult to place your hand in between the tube and cover.
Back to top
 
What does it mean if the tube is popping out of the cover?
If the tube is popping out of the cover that means more air needs to be added to the tube. The cover should fit like a second skin over the tube.
Back to top
 
When do you inflate the safety chamber? What is the purpose of the safety chamber?
The safety chamber should always be carefully inflated first before the actual tube. The function of the safety chamber is to provide a support mechanism for the main chamber in the instance of deflation.
Back to top
 
What is the Boston Valve?
AKA Speed Valve. The Boston valve (Speed Valve) is a valve that holds the air in the tube. This part is a two-way valve. It allows you to put air in a large hole or through the secondary valve which allows more control of the air going in the tube. To deflate, unscrew the whole valve
Back to top
 
What can I do if I loose my Boston valve?
If you loose your Boston Valve please contact our Customer Service 1-888-814-8833
Back to top
 
What is the Multi-valve?
The Multi-valve is a valve used on some of our products produced in 2002. It has a built in compressor adapter for easy inflation. It also allows you to put air in a larger hole with your inflation device.
Back to top
 
How do I tell if the Boston Valve is threaded properly?
Check to make sure that there isn't any air leaking. Also, check to make sure the O-ring is in place and isn't missing. Please look closely and make sure that the valve doesn't have any nicks in the valve or the sections you are threading it to. Look closely to make sure that the product is inserted straight into the base. If you have difficulty placing it into the base take it out and start over and turn the valve slowly and carefully.
Back to top
 
How do I tell if my product is properly inflated?
Your product is properly inflated if the cover is wrinkle free and when the tubes are firm to the touch. If you were to pull the cover away from the tube it should readily snap back into place. You should always make sure the product is fully inflated before you begin use. You may need to check the inflation of the product over a period of time. If you are using a product repeatedly it may be necessary to add air throughout the day.
Back to top
 
Where is my nearest dealer?
Click here to locate your nearest retail outlet.
Back to top
 
What is the type of warranty that Sportsstuff offers?
Sportsstuff warrants, to the original purchaser only, that their high performance products, when used for normal recreational purposes, are free from defects in material and workmanship for a period of (90) days from the date of purchase. The warranty does not cover: products for rental, for hire and other uses not considered for normal recreational purposes, nor punctures, cuts, abrasions in normal use. For prompt parts replacement or warranty issues, contact Sportsstuff directly at 1-888-814-8833. Replacement parts are shipped within 48 hours of notification Monday through Friday. Do not return to your dealer. (USA ONLY). If you have any questions about any Sportsstuff Inc, product, replacement parts or locating a dealer in your area, contact us at 1-888-814-8833. Warranty registration is available on-line here. Prior authorization is required for returned merchandise. Products that are sent back without prior authorization will not be processed and are discarded.
Back to top
 
How would I go about finding a leak in my product?
To locate a leak in your product carefully Look, Listen and Feel. To LOOK: Many people use a cloth with mild liquid soap to carefully run over the area in suspect. With the soap and a soft cloth you may notice some bubbles forming or water pooling around the hole. To LISTEN: You may also carefully place your ear near the area you suspect where the leak is occurring. You will most likely hear a hissing sound. To FEEL: You may carefully run your hand around the area that you suspect the tube is loosing air from and when you locate the hole you should be able to feel a current on your hand.
Back to top
 
How do you recommend repairing a hole or puncture?
We recommend that you use Sportsstuff Repair Adhesive (which may be purchased directly from Sportsstuff for $4.95 please contact us at 1-888-814-8833 to place your order.) Carefully locate the air leak. Please check the valve first. Make sure that the gasket and the washer are seated together to form a good seal. Clean the defective area before applying the adhesive. Dry area completely. For small holes, apply a drop or two of the adhesive to the hole. Mare sure that the entire hole is covered. Let dry for 1 to 2 hours. Check to make sure the adhesive is dry before using the inflatable product again. For larger holes, you may need to apply more than a drop or two to cover the area. It is recommended to use the adhesive sparingly, as it can soften the PVC material. Do not use the product until the repair has completely dried. Test all repairs prior to use.
Back to top
 
How do you recommend storing a product when it is not in use?
We recommend storing our products in a location that isn't affected by extreme temperatures of hot and cold. If exposed to extreme temperatures for a period of time can cause damage to the product. Place the product in a container that will not allow it to be damaged by rodents or other animals. Please store the pool after it is completely dry. If you store a product when it is wet it may retain mold and mildew.
Back to top
 
Are there any special measures that need to be taken to protect the tube or cover?
Sportsstuff products are treated with UV protector on both the tube and the cover. Avoid leaving the product in the sun for long periods of time. Please be sure to store the product in a cool and dry place which has limited sun exposure.
Back to top
 
If I leave my product in the sun for a period of time can this damage my product?
It is recommended to store your product in a cool and dry place when it is not in use. Please do not leave the product in the sun for long periods of time as it may damage the product.
Back to top
 
Does Sportsstuff carry replacement parts? If so, how can I obtain them?
Sportsstuff does carry replacement parts for a large majority of our products. Please contact us directly at 1-888-814-8833 to place your order of parts. Please have the model number or product description handy so that we can better serve you.
Back to top
 
What can be done if I believe part of my product is missing or if I lose a part?
If you believe that you are missing a product or have lost a product please contact us directly at 1-888-814-8833 so that we can rectify the situation immediately.
Back to top
 
Why is it important that my product is properly inflated?
Under-inflation is one of the main causes of damage to the PVC also resulting in seam failure. Air may expand in the bladder during high temperatures making it necessary to release some during use. Under-inflation may result in damage to the Towable also. The stress on the seam is greater on the on the product when it is not properly inflated. For proper inflation, compressor adapters and high-volume Nice air Pumps can be purchased directly from Sportsstuff. Conversely, over-inflation causes seam damage. You must really monitor the inflatable when not in use, especially on hot, sunny days. Keep out of the sun when not in use, and if the tube expands, let some of the air out. Rule of thumb when inflating: Very few wrinkles in the cover and the tube should fit rather snug.